Job Title: Receptionist / Customer Service Associate

Job Location: Sauder Furniture and Design Studio, Roanoke
Job Type: Part-Time (2 days a week + every other Saturday)
Position Overview:

We are seeking a friendly, organized, and customer-focused individual to join our team as a Receptionist / Customer Service Associate. The ideal candidate will be responsible for answering phone calls, greeting customers, and addressing furniture inquiries. This position requires someone who is personable, reliable, and comfortable working in a dynamic environment.
Key Responsibilities:

Answer Phones: Professionally answer incoming calls, direct them to appropriate departments, and provide basic information to customers.

Customer Greeting: Welcome visitors and customers as they arrive, creating a positive first impression of the company.

Furniture Inquiries: Respond to routine questions and provide information on products/services offered; Furniture and design based.

General Office Support: Assist with other clerical tasks such as filing, data entry, or light administrative duties when needed.

Maintain a Clean and Organized Reception Area: Ensure the front desk and showroom are neat and welcoming.

Team Collaboration: Work closely with other team members to ensure smooth operations and excellent customer service.

Schedule:

2 days per week (flexible)

Every other Saturday

Qualifications:

High school diploma or equivalent required

Previous experience in customer service or reception is preferred

Strong verbal communication skills

Basic computer skills (email, phone systems, data entry)

Ability to handle multiple tasks with attention to detail

Friendly, approachable demeanor with excellent interpersonal skills

Ability to remain calm and professional in a fast-paced environment

Benefits:

Competitive hourly rate

Flexible work schedule

Opportunity to work in a supportive team environment

Interested? Apply below or contact Wade at 309-923-5221 or admin@sauderteam.com