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Family owned furniture store serving central Illinois since 1907
317 N. Main Street. Roanoke, IL. 61561. 309-923-5221
Monday-Friday 8-5
Saturday 8-3
Sunday: CLOSED

Special Hours:
July 14th-18th 9am-3pm
Join our team!
Job Title: Receptionist / Customer Service Associate
Job Location: Sauder Furniture and Design Studio, Roanoke
Job Type: Part-Time (2 days a week + every other Saturday)
Position Overview:
We are seeking a friendly, organized, and customer-focused individual to join our team as a Receptionist / Customer Service Associate. The ideal candidate will be responsible for answering phone calls, greeting customers, and addressing furniture inquiries. This position requires someone who is personable, reliable, and comfortable working in a dynamic environment.
Key Responsibilities:
Answer Phones: Professionally answer incoming calls, direct them to appropriate departments, and provide basic information to customers.
Customer Greeting: Welcome visitors and customers as they arrive, creating a positive first impression of the company.
Furniture Inquiries: Respond to routine questions and provide information on products/services offered; Furniture and design based.
General Office Support: Assist with other clerical tasks such as filing, data entry, or light administrative duties when needed.
Maintain a Clean and Organized Reception Area: Ensure the front desk and showroom are neat and welcoming.
Team Collaboration: Work closely with other team members to ensure smooth operations and excellent customer service.
Schedule:
2 days per week (flexible)
Every other Saturday
Qualifications:
High school diploma or equivalent required
Previous experience in customer service or reception is preferred
Strong verbal communication skills
Basic computer skills (email, phone systems, data entry)
Ability to handle multiple tasks with attention to detail
Friendly, approachable demeanor with excellent interpersonal skills
Ability to remain calm and professional in a fast-paced environment
Benefits:
Competitive hourly rate
Flexible work schedule
Opportunity to work in a supportive team environment
Interested? Apply below or contact Wade at 309-923-5221 or admin@sauderteam.com
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